There are several reasons why your HP laptop screen goes black. This article is specially designed to provide you with the best solution to fix HP laptop black screen issue.
HP laptops go black randomly for the following reasons.
Due to an incompatible display driver.
Uneven backlight due to a software problem.
Laptop overheating causes black screen error in Windows.
The built-in function of the laptop makes the screen blank or black.
The graphics card or processor in your laptop is causing it to overheat.
Incompatible installation of Windows 10
Windows software update and driver errors.
For screen problems
A faulty power supply causes overheating problems.
Loose data cables can also make your HP laptop screen black.
Corrupted software and viruses are another common cause of this problem.
Note. The black screen issue can also occur while installing Windows 10 on a formatted drive.
Steps to fix HP laptop black screen after login
1. Hard reset or restart your HP laptop (3 minutes)
If the screen goes black, first follow in USA/Canada these simple troubleshooting steps:
The easiest way to fix the problem is to turn off the laptop by pressing the power button.
Turn off the laptop by pressing the power button
Then take out the charger and remove the battery.
Unplug the charger and remove the battery from the laptop
Then press and hold the Home button for 60 seconds. This will fix the black screen easily.
Press and hold the Home button for 60 seconds
To fix this restart issue, make sure you restart your HP laptop within 3 minutes. Follow the steps below to restart your laptop.
Turn off the black screen HP laptop.
Remove all AC adapters, power cord battery, and external storage device.
Turn off the laptop and wait 1-2 minutes.
Reconnect the laptop to the power cord and battery.
Sign in with your password to see if the black screen issue is resolved.
2. Restart the explorer.exe process to fix HP laptop black screen when Windows 10 starts.
If your HP laptop displays a black screen when starting Windows 10, check the explorer.exe process as this error can cause the screen to go black. To resolve this issue,
follow these steps:On your keyboard, press the Ctrl, Alt, and Del keys simultaneously to open Task Manager.
open the task manager Then go to the “Details” tab as shown below and locate the “explorer.exe” process.
open service process Click on the “explorer.exe” option, then click on the “End Task” button.
Now restart the laptop to check if the HP laptop black screen issue is resolved. If the problem persists, proceed to the next step.
Go back to Task Manager, click on “File” and select “Run new task”. See the image below.
Start a new task in Task Manager
Now type “explorer.exe” and press “Enter”.
Type explorer.exe and press Enter.
The process will now be complete and your laptop screen issue will be resolved.
Update the laptop graphics driver
Older versions of the graphics driver software may cause a black screen error on a laptop. Follow these steps to resolve this issue:
Press Windows + X on your keyboard at the same time and select Device Manager.
Expand “Display Adapters”, right-click “Graphics Driver” and select “Properties”.
In the next pop-up window, click on the “Update Driver” tab.
Finally, select the “Automatically search for updated driver software” option.
This will fix the graphics driver issue.
How to fix HP laptop black screen on startup, won’t connect at login
1. Reset BIOS settings
First turn off your laptop and press the power button.
Now simultaneously press the Windows Key + B on your keyboard and press the Power button for a second.
The power light on your laptop will now turn USA/Canada on and the screen will turn black after about 40 seconds.
Then wait for the BIOS update process to complete on your HP laptop.
black screen error
After that, restart your laptop and the black screen error will be fixed.
2. Start your laptop in safe mode.
In this situation, you need to install Windows 10 media. Then you need to download the installation media and burn it to USB or DVD.
After that, follow the instructions below:
First, plug the media into your HP laptop, turn it off, and boot from the installation DVD or USB stick.
After that, the option “Repair this laptop” will appear.
Now turn off the laptop and fix it.
Go to Advanced Options > Launch Options > Restart.
advanced settings option
Now press F5 in Safe Mode with Networking and press Enter to open Safe Mode.
This process fixes HP laptop black screen error after startup.
3. Disable Fast Startup
Follow these instructions to disable fast startup:
Go to “Control Panel” in the Windows search bar and click on the “Power Options” button.
Press the on/off button
Then click “Choose what the power buttons do”.
Click Choose what the power buttons do.
Click “Change settings that are currently unavailable”.
Click “Change currently unavailable settings”.
Now uncheck “Turn on fast startup (recommended)”. Then click Save Changes.
Finally, restart your laptop to check if the black screen issue is resolved.
Steps to fix an HP laptop black screen issue
A black screen on an HP laptop slows down the performance of the laptop. This indicates a malfunction of the hard drive or laptop motherboard. This interrupts the overall operation of the laptop. A black screen indicates that the chip on the laptop motherboard is defective. Therefore, backing up important files becomes difficult.
The following steps will guide the user to fix HP laptop screen error.
turn off your laptop
Disconnect the power cord, battery, and any other external devices.
Press and hold the power button for 60 seconds and release.
Connect the battery and charger. Do not connect anything else.
Now restart your laptop to check if it works again.
Do the power exercise which means unplugging the power cord and make sure the laptop is idle for a few minutes before restarting it.
You can submit a troubleshooting request for in USA/Canada a black screen error on an HP laptop if you are unable to identify the issue causing the error.
Make sure the LEDs indicate overheating.
If the light is on, the Caps Lock key is on, and the power button light is on, connect your laptop to an external monitor. Now check if the black screen issue appears on the external monitor.
Turn off your computer and reconnect the power cord.
Press and hold the “Window” button and the “B” button along with the “Power” button for 2-3 minutes.
Now release the power button. You may hear a series of beeps.
HP laptop black screen on startup in USA/Canada.