In this guide, we will focus on why Epson printer is in error state and how to fix it.
Follow these steps to fix Epson printer errors:
If your Epson printer is experiencing error status issues, please follow the Epson printer troubleshooting steps below:
1. Disable the printer offline function
To resolve the Epson printer error status in USA/Canada issue, make sure the printer is online. This can be done by following these instructions:
Open the Run dialog box, type Control Panel and click OK. Then click on the “Devices and Printers” option.
From there, right-click your printer’s display name and select “See what’s printing.” Now click on “Printer” and see if there is a check next to “Use printer offline”. In this case, uncheck the box by clicking on it.
Then close the window and restart the printer.
So, if you followed the instructions above, your Epson printer error condition issue would have been resolved.
2. Set the printer as the default printer
Your Epson printer may display an ‘Error Status’ message in USA/Canada. if the printer is not set to ‘Standard’. So, to fix this issue, just follow these troubleshooting steps:
First, open Control Panel and click on Devices and Printers.
Then right-click on the desired printer and select the “Set as default printer” option.
3. Check the print spooler service
To fix the print spooler service error, follow these steps:
First, go to the Run dialog box, type service.msc and click the OK button.
In the service window, select the print queue and right-click on it. When the service stops, click on the “Restart” option.
Also make sure that the startup type is set to Automatic. To do this, right-click on the “Print Spooler” option and select “Properties”.
Go to the “General” tab and select the “Automatic” startup type from the drop-down menu. Now click the “Start” service button and then click “OK”.
This should provide the solution to the Epson printer error status issue.
4. Delete all print jobs
The error status on your Epson printer can also appear when the print queue is blocked. Therefore, in these circumstances, it is important to empty the print queue. This is explained as follows:
First go to your “Print Spooler”, right click on it and select the “Stop” option (the steps to open the Print Spooler are explained in the previous section).
Then open File Explorer in My Computer and copy and paste this command -%windir%\System32\spool\PRINTERS
After pasting this command into the address bar, press Enter for your keyword. You are now where all print jobs are stored.
Select and delete all files in this folder.
Then go back to the services windows and right click on the “Print Spooler” option and select “Restart” to restart the spooler services.
Now turn off the printer for a few seconds.
Finally, restart the printer to check whether the Epson printer failing issue is resolved or not by following the troubleshooting steps above.
5. Update your old faulty printer driver
Updating the in USA/Canada printer driver can prevent your Epson printer from entering an error state. This can be achieved by following these steps:
Open the run dialog via windows search and type the command “devmgmt.msc” and choose “OK”.
Once the Device Manager opens, click on your Epson printer under the printer queue and hit the “Update Driver” option.
A window with 2 options will appear. From there, go to the “Search automatically for driver software” option and follow the onscreen instructions.
Now try to test print and see whether or not this fix resolves the Epson printer in error state.
6. Clean the print head of your Epson printer
Cleaning the print head is another important Epson printer troubleshooting step to resolve the error status issue:
First turn on the printer and make sure the ink level is sufficient for printing.
Click Windows Search to open the Run dialog, type Control Panel and click OK.
Now click on “Devices and Printers”.
After that, select your printer on the next screen and right-click on it. From there, select “Printing Preferences.”
Now press on the “Maintenance” tab and then on the “Head Cleaning” button. Then follow the on-screen instructions and click the Nozzle Check pattern option and select Print.
Now do a test print and check if the lines are clear and solid.
Finally, click “Finish” to complete the Epson printer troubleshooting process.
Reasons that lead Epson printer to error state:
The Epson printer is in an error state. The problem can occur due to various reasons such as:
Due to outdated driver
Printer not set as default
Due to the offline state of the printer
Bad network connection
Spooler service printing error
Paper jam problem
Here are some easy-to-follow steps to fix “Your Epson printer is in an error state”. We hope these Epson printer troubleshooting steps helped you resolve your printer issues.
Epson Printers in Error Status Troubleshooting Guide in USA/Canada.